![]() ![]() They should have checked for damage before it left the warehouse, obviously it wasn't checked or the drivers had dented it during their deliveries. Right off the bat, the dishwasher was dented and I refused it. They are horrible! I ordered a new dishwasher, range and microwave that arrived for installation last Friday. Home Depot has a national contract with GE Service Corp. The five or six HD stores are run well in Alaska as far as I can tell. I'm sure my experience could be completely the opposite in another city. The two Lowe's stores are *consistently* understaffed, staffed with low-quality employees or out of stock on an item that I need. I go to two of them and they have a good crew. There are three Home Depot stores in Anchorage. (Haphazardly installed the dryer vent / Didn't turn the water faucet on *completely*, which let it leak from the handle / Rough handling of the machines.) On the flip side, the guys who delivered the machines that we ordered were very careful, communicated with each other about what was going on and communicated clearly with me about the installation process and handed over the shipping bolts, etc.Ĭonsidering that I bought the machines on a sale price, the dryer was discounted 10% for dents, a second credit for $200 was issued (due to an expired rebate that needed the serial numbers for submittal) *and* the fact that the store gave away two gas hook-up lines for free. The guys that delivered the loaner machines were very rough and didn't exactly know what they were doing. ![]() The delivery contractor that HD uses can be hit or miss. Once our order was ready for final delivery, they found that the dryer had a dent. They were very similar LG machines to what we ordered, so we had an opportunity to try them out before getting our order. When we moved into our new home, HD gave us a loaner washer and dryer (from their scratch and dent pile). I think HD did a decent job of taking care of us. It wasn't delivered (due to lack of availability) until mid-May. We bought our LG washer and dryer from HD in March.
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